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Home/Crash Courses/Snapshot in Advanced Cross Cultural Communication

Snapshot in Advanced Cross Cultural Communication

Snapshot in Advanced Cross Cultural Communication

Course Description

in collaboration with the International Ship Suppliers & Services Association (ISSA) training courses
ISSA EXLCUSIVE  TRAINING

This advanced-level course Advanced Cross Cultural Management for Ship Suppliers is designed specifically for ship suppliers aiming to enhance their cross-cultural communication skills in a diverse maritime industry. Cross-cultural communication skills are the abilities that help you effectively communicate with people from different cultural backgrounds. These skills are essential in international work environments like maritime, logistics, diplomacy, business, or education. The seminar explores deep into the intricacies of intercultural interactions, enabling participants to navigate and excel in the global marketplace. Through a combination of theoretical frameworks, practical case studies, and interactive exercises, this course equips participants with the tools to effectively communicate, negotiate, and build strong relationships across cultural boundaries.

Why It Matters: In the context of ship supply, where global mobility and multinational crews are the norm, cross-cultural communication is not merely a soft skill but a strategic competency. The ability to navigate linguistic nuances and cultural expectations directly influences the precision of order fulfillment, the alignment with client-specific norms, and the quality of supplier-client interactions. Proficient cross-cultural engagement mitigates the risk of miscommunication, enhances service reliability, and reinforces the supplier’s credibility as a trusted partner within the international maritime supply chain.

Note: It is recommended that participants attend the Crash Course seminar on Cultural Management for Ship Suppliers prior to this top up seminar on Advance Cross Cultural Communication, as it sets the foundation for the advanced discussion that is covered in this course. This intensive seminar does not cover basic fundamentals of cross-cultural management, but instead dives deeper into communication and negotiations.

Learning Outcomes

By the end of this advance seminar, you will be able to:
  • Explore the nuances of cross-cultural communication within the context of ship supply and maritime trade.
  • Develop an in-depth understanding of various cultural dimensions and their impact on communication styles, negotiation tactics, and business practices.
  • Identify and analyse cultural differences and similarities to leverage cultural diversity for improved business outcomes.
  • Enhance skills in adapting communication strategies to different cultural contexts, including verbal and non-verbal communication cues.
  • Understand the cultural impact on business negotiations, outcomes and long-term relationship building.
  • Acquire strategies for resolving cross-cultural conflicts and misunderstandings to foster productive and harmonious relationships.
  • Cultivate a global mindset and sensitivity towards cultural nuances, fostering trust and collaboration within multicultural teams and clients.

Modules & Material

7 Sessions

  1.  Cross-Cultural Communication in the Maritime Industry
  2.  Cultural Frameworks and Communication Styles
  3.  Adapting Communication Strategies
  4.  Negotiation in Cross-Cultural Settings
  5.  Resolving Cross-Cultural Conflicts
  6.  Building Strong Relationships and Trust
  7.  Case Study examples from the ship supply industry
  Read more: 
  1. Cross-Cultural Communication in the Maritime Industry
  • Understanding the importance of cultural competence in ship supplying
  • Overview of key cultural dimensions for effective communication
  • and their relevance for ship suppliers
     2. Cultural Frameworks and Communication Styles
  • Exploring Hofstede’s cultural dimensions and their implications for communication
  • Analyzing communication styles across different cultures and their impact on business interaction
     3.Adapting Communication Strategies
  • Edward Hall’s framework of communication and the hidden dimension of culture
  • Techniques for effective cross-cultural communication: verbal and non-verbal cues
  • Developing flexibility in communication to suit diverse cultural contexts.
    4. Negotiation in Cross-Cultural Settings
  • The impact of culture on negotiation style and desirable outcomes
  • Strategies for successful negotiations across cultural boundaries.
  • Overcoming cultural barriers and achieving mutually beneficial agreements
   5. Resolving Cross-Cultural Conflicts
  • Sources for cross-cultural conflicts and misunderstandings
  • Understanding conflict resolution methodologies in multicultural environments.
  • Case study example for practical conflict resolution scenarios
   6. Building Strong Relationships and Trust
  • Cultivating trust and rapport in diverse business relationships for ship suppliers
  • Leveraging cultural diversity to strengthen partnerships and collaborations in the maritime supply chain.
   7. Case Study examples from the ship supply industry
  • Case study examples of ship suppliers practicing cross-cultural communication.

Course Instructors

    Magdalena Langosch
    Cross-Cultural Management & Internaltional Business

    Duration & Certification

    Note:

    • There are no fixed course start dates. You can start your course ANYTIME, from ANYWHERE adapting the duration of the course to your needs.
    • The duration of the course is approximatelly  3:oo hours
    • There is a time limit of access to the course of 3 months, in order to fulfil this course starting from the time of your registration.
     
    Certification Upon successful completion certification of attendance is provided by the World Maritime Academy and  International Ship Suppliers & Services Association (ISSA).  

    Entry Requirements

    The ISSA Educational programme is open to those willing to acquire knowledge on the specialized shipping topic, irrespective of educational background or experience.

    It is recommended that participants attend the Crash Course seminar on Cross Cultural Management for Ship Suppliers prior to this top up seminar on Advance Cross Cultural Communication, as it sets the foundation for the advanced discussion that is covered in this course. This intensive seminar does not cover basic fundamentals of cross-cultural management, but instead dives deeper into communication and negotiations

    The WMA-ISSA must be in receipt of full payment before access to the course is granted. Each participant is provided with the maximum number of days per course days access to the course. If you fail to complete the course during that time, then you must register again and repay for the course to be granted with access.

    No course material may be copied or reused without the permission of the World Maritime Academy. You must not allow any third party to use your account information and/or computing equipment to access the digital content or course that you have booked. You may only use course materials for your own personal use. You must not provide, offer to sell, license or transfer the course materials (whether in whole or in part in any manner or form or in or on any media) to any other person unless we have agreed to this in writing

    ISSA members EXCLUSIVE FEE

    Are you an ISSA member?

    Get in touch with us (support@e-wma.com) to secure an exclusive 20% discount on the fee.

    Before registration simply share your ISSA company number or your membership number with us at (support@e-wma.com)

    The above discount is exclusively applicable to the ISSA Education Program.

    $200.00

    100% Online!

    Duration: approximatelly 3 hrs, in total
    Number of modules: 1 Seminar, broken down to 7 session presentations
    Fees: $200
    Language: English (with subtitles)
    Course Tools: Self-paced course; Pre-recorded Seminar, Check your Knowledge Quiz Questions, Extra Resources, Course Instructor, Course Forum, Certification, Course Administrator.

    Are you an ISSA member?

    Contact us at support@e-wma.com to claim your exclusive 20% discount. Prior to registration, please provide us with your ISSA company number or membership number.

    The above discount is exclusively applicable to the ISSA Education Program.

    WMA /ISSA courses

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