in collaboration with the International Ship Suppliers & Services Association (ISSA) training courses

ISSA EXLCUSIVE  TRAINING

Course Description

Ship supply companies operate under constant pressure: tight delivery windows, demanding vessels, price competition, operational disruptions, and multicultural teams working across ports, warehouses, offices, and vessels.

This online seminar is designed specifically for ship suppliers, managers, supervisors, and team leaders who are not HR specialists, but who are responsible for people, performance, and results.

The course focuses on practical people-management skills that directly impact operational efficiency, reliability, customer satisfaction, and staff retention. Participants will learn how to lead teams effectively, improve performance without bureaucracy, strengthen engagement, and build a cooperative team culture — all within the realities of maritime supply operations.

Note:

Our pre-recorded seminars are the ideal solution for delivering high-quality training to members across the globe. Designed for maximum flexibility, they allow participants to learn at their own pace, anytime and from anywhere. Each session is carefully prepared to ensure clarity, consistency, and professional delivery—providing a reliable, self-paced learning experience without compromising on quality. This format guarantees equal access for all members, making it the most effective and inclusive way to build knowledge and skills worldwide.

Why Attend?

Managing people in a ship supply company is not easy. Tight schedules, urgent vessel demands, price pressure, long hours, and constant problem-solving leave little time for “management theory.” Yet, how teams are led directly affects delivery reliability, customer satisfaction, costs, and staff retention.

This course is designed to help non-HR managers manage people more effectively, more confidently, and with less stress.

By attending this course, you will:

• Improve operational performance: Learn how better communication, clearer roles, and stronger teamwork reduce mistakes, delays, and last-minute crises.
• Get practical leadership tools you can use immediately: No HR jargon or academic theory. Everything is grounded in real ship supply operations and everyday management challenges.
• Motivate teams without micromanaging: Discover how to increase accountability, engagement, and ownership while maintaining speed and flexibility.
• Handle difficult situations professionally: Gain confidence in managing underperformance, conflict, and challenging conversations without damaging relationships.
• Build stronger, more cooperative teams: Improve collaboration between warehouse, operations, purchasing, and sales—especially under pressure.
• Reduce turnover and burnout: Learn how small changes in leadership behavior can significantly improve morale and retention in a demanding industry.
• Become a more effective manager, not an HR expert: This course focuses on what managers actually need to know to lead people well—nothing more, nothing less.

Who Should Attend

This course is ideal for:

• Maritime professionals seeking to strengthen their knowledge of procurement practices and strategies.
• Graduates and early-career entrants aiming to build a solid foundation in maritime procurement for career advancement.
• Ship suppliers and chandlers who want to understand procurement’s role in ship supply cycles.
• Maritime company staff in operations, finance, logistics, or supply chain roles looking to connect procurement with broader organizational needs.
• Maritime enthusiasts and career changers interested in gaining structured insights into procurement without requiring prior experience.